Chapter Eleven - Risk Management and Legal Liability
Chapter Twelve - Aboriginal Tourism
Chapter Thirteen - Careers and Work Experience
Chapter Fourteen - Back to the Big Picture: Globalization and Trends
Chapter Fifteen - Back Matter
15.1 - Appendix: Glossary
15.2 - About the Authors and Reviewers
Introduction to Tourism and Hospitality in BC
MORGAN WESTCOTT, EDITOR
Geoffrey Bird, Peter Briscoe, Ray Freeman, Kelley Glazer, Keith Henry, Terry Hood, Heather Knowles, Micki McCartney, Donna Owens, Lynda Robinson, Eugene Thomlinson, Griff Tripp, Don Webster, Rebecca Wilson-Mah
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Figure 1.0 Super, Natural British Columbia is one of the world’s premier tourism destinations. Together, we’ll learn how the industry works and help prepare you for a career in tourism and hospitality.
Welcome! If you’re reading this book, then you likely have a strong interest in pursuing a career in BC’s tourism and hospitality industry. Perhaps you are already working in the the industry and would like to enhance your skills. No matter what your background, we’re happy to share this collaborative work that pulls together decades of industry experience and academic know-how.
An Introduction to the Industry
No textbook could cover, in depth, the tourism industry in BC and the global context for its development. This textbook is intended to be a stepping stone for further resources, and is written with a first year college and university audience in mind.
Created through Collaboration
The book you’re reading was created through a collaborative process managed by LinkBC. It involved input from educators at multiple institutions, industry leaders, employers, and past graduates of BC’s tourism and hospitality management programs.
Each chapter is organized thematically, and moves from a global, to a national, to a provincial context. Some chapters will be quite global in focus while others will concentrate primarily on British Columbia. Chapter content is based on available data and research, and input from collaborators.
Each chapter features “Spotlight On” text boxes that highlight an organization, business, or other key component of the chapter’s theme. “Take a Closer Look” features encourage students to do further reading on particular subjects.
At the end of each chapter, key terms are presented in alphabetical order to help students gain confidence with terminology; these terms are summarized in a Glossary at the end of the textbook.. These are followed by chapter exercises and a case study for in-depth exploration of the subject matter.
For Instructor Resources or More Information
To learn more about the creation of this textbook, or for instructor resources, please contact LinkBC: the tourism & hospitality education network, by visiting its website at www.linkbc.ca or sending a tweet to @linkBC.